Privacy Policy of Extraordinary Talent Solutions (Pty) Ltd
Effective Date: 1 December 2025
1. Introduction
Extraordinary Talent Solutions (Pty) Ltd (“we”, “us”, “our”, “Extraordinary Talent Solutions”) respects the right to privacy of every individual (“you”, “your”).
This Privacy Policy (“Policy”) sets out how we collect, process, store, use and protect personal information, in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and related laws. Government of South Africa+2InfoTrust+2
By using our website, applying for a job with us, using our services, or otherwise providing us with your personal information, you acknowledge that you have read and agree to this Policy.
2. Who we are - Our details
Company name: Extraordinary Talent Solutions (Pty) Ltd
Registration number: 2021 /850695/07
Physical Address: 15 Gerrie Avenue, Dennendal, Tokai, 7945
Contact: [Insert contact email / phone number for privacy queries]
3. Information we collect
We may collect the following categories of personal information:
- Identity and contact information: full name, identity number, date of birth, email address, phone number, postal or physical address.
- Employment / CV / work-history data: previous employers, qualifications, references, job titles, professional skills, resume / CV documents, cover letters, portfolios, work permits (where applicable).
- Communication data: any information you provide in communications with us (e.g. enquiries, messages, interviews).
- Usage data (when using our website or digital services): IP address, browser type and version, device information, pages visited, time and date of visits, referring/exit pages, and other analytics data.
- Other data you voluntarily provide: for example, when filling in forms, signing up for newsletters, or consenting to marketing communications.
We collect personal information:
- directly from you (e.g. via application forms, emails, phone calls, job applications), or
- automatically (in relation to website usage data) when you use our website or online services.
4. Purpose of Processing - Why We Collect Your Information
We process your personal information for one or more of the following purposes:
- To process job applications, recruitment services, and HR-related processes including your consent to contact past employers for references.
- To communicate with you regarding applications, enquiries, or service delivery.
- To manage our business relationship with you (as candidate, client, partner, supplier, etc.).
- To comply with legal, regulatory or administrative obligations.
- To operate, manage, improve and customise our website and digital services (including analytics, security, performance).
- To send you newsletters, marketing or promotional materials — only if you have provided explicit consent.
- For security, record-keeping, administrative, and audit purposes.
We will not collect or process more personal information than is reasonably necessary for these purposes.
5. Lawful Basis & Consent
We require your explicit, informed consent before processing personal information, as required under POPIA.
Where processing is necessary to perform a contract between you and us (for example, a recruitment contract), consent may be implied by your engagement.
If you refuse to provide certain personal information, this may limit our ability to provide recruitment or employment-related services.
6. Sharing and Disclosure of Personal Information
We will not sell, trade, or rent your personal information to third parties. We may share or disclose personal information only in the following circumstances:
- With third-party service providers who assist us in providing our services (e.g. IT providers, background-check services, consultants), and only under strict confidentiality and data protection agreements. Complement+1
- When required by law, regulation or request from a competent authority.
- With your explicit consent, if you agree to such sharing.
- In the event of a sale, merger, or transfer of business assets – in which case we will notify you and require that the recipient uphold similar privacy commitments.
We will ensure that any third party to whom we transfer data provides a level of protection no less than ours.
7. Data Security
We commit to implementing appropriate technical and organisational measures to protect your personal information against unauthorized access, loss, destruction or misuse. Scytale+2Complement+2
This includes, but is not limited to:
- Access controls (limiting who within the company can access personal data)
- Secure storage and transmission systems (encryption, secure servers, firewalls)
- Regular review and audits of security practices
- Policies to ensure data is processed on a “need-to-know” basis only.
8. Data Retention
We will retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected (including any legal, regulatory, tax or audit requirements) or until you request its deletion. When no longer required, we will securely delete or anonymise the information.
9. Your Rights
Subject to applicable law, you have the right to:
- Request access to the personal information we hold about you (“right of access”).
- Request correction, update, or deletion of your personal information if it is inaccurate, outdated or incomplete.
- Object to the processing of your personal information or withdraw consent — where consent was the basis for processing.
- Request a copy of your personal information in a commonly used, machine-readable format (where applicable).
- Lodge a complaint with us (or with the relevant supervisory authority) if you believe we have violated your data protection rights.
To exercise any of these rights, please contact us at the contact details provided above.
10. Cookies and Website Usage Data
When you visit and use our website, we may use cookies or other tracking technologies to collect non-identifiable information (e.g. IP address, browser type, pages visited) for analytics, website performance and improvement, security, and user-experience purposes.
You may choose to disable cookies via your browser settings – but please note this may affect your ability to use certain features of our website.
11. Minors
We do not knowingly collect or process personal information of individuals under the age of 18. If we become aware that we have inadvertently collected data belonging to a minor, we will take reasonable steps to delete such information from our records without undue delay.
12. Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated version will be published on our website with a new effective date.
It is your responsibility to review this Policy periodically. Continued use of our website or services after amendments constitutes acceptance of the new Policy.
13. Contact Information
If you have any questions, concerns or requests regarding this Policy or our data-processing practices, please contact:
Privacy Officer / Data Protection Contact:
Pascale Allen
Extraordinary Talent Solutions (Pty) Ltd
15 Gerrie Avenue, Dennendal, Tokai, 7945
Email: pascale@extraordinarysolutions.co.za
Phone: 083 233 3304